Company's Knowledge

(finished) Systematic development of a company’s knowledge

Field of Study

Systems Engineering
Structural Complexity Management, Flexibility and Adaptability of Systems, System Architecture Development, Variant Management

Engineering Design Processes
Process Management, Change Management, Lean Management, Knowledge Management, Process Modelling

Keywords

Knowledge Management, Knowledge Maps

Problem

The employee’s knowledge is a crucial factor for the success of a company. Increasing employee fluctuation and labor shortages require the conservation of corporate knowledge. Changing markets and technologies require the continuous development of knowledge. While depth and relationships between disciplines increase, the knowledge is mostly bound to a few employees. Therefor companies have to secure relevant knowledge and to transfer new knowledge into the company. Through a transparent representation of corporate knowledge in form of knowledge maps it is possible to identify company strengths and weaknesses and recommend the right measures.

Goal

 

  • Representation and analysis of a company's knowledge 
  • Identification of strengths and weaknesses of a company regarding the know-how of employees
  • Opportunities and threats in product development and enterprise organization

Approach

In the first phase the object and scenario within the department is defined. In the second phase, the current state of tasks and knowledge is recorded and an actual knowledge map of the department created. In the third phase, a scenario knowledge map is established. In comparison with the actual knowledge map opportunities and risks relating to the scenarios are derived. In the fourth phase, measures to develop the knowledge of the employees according to the analysis results are recommended.

Project Term

April 2012 to December 2013

Contact

Publications